NOC 72411 — Auto body collision, refinishing and glass technicians and damage repair estimators

TEER 2 · Technical / skilled trades (college or apprenticeship) · Eligible for Express Entry (CEC and FSWP)

Auto body collision, refinishing and glass technicians repair and restore damaged motor vehicle body parts and interior finishing; repaint body surfaces; repair and/or replace automotive glass and repair defective automobile body parts and damage to the bodies of newly assembled cars. Damage repair estimators assess the degree of damage to a vehicle and estimate the cost of parts and labour. They are employed by automobile dealerships, automobile body repair shops, automobile appraisal centres and by motor vehicle manufacturers. This unit group also includes metal repairers. Apprentices are also included in this unit group.

Main duties

Auto body collision, refinishing and glass technicians and damage repair estimators

Review damage report and estimates of repair cost and plan work to be performed
Repair and replace front end components, body components, doors and frame and underbody components
Hammer out dents, buckles and other defects using blocks and hammers
Operate soldering equipment or use plastic filler to fill holes, dents and seams
Remove damaged fenders, panels and grills using wrenches and cutting torch and bolt or weld replacement parts into place
Straighten bent frames using frame and underbody pulling and anchoring equipment
File, grind and sand repaired body surfaces using hand and power tools
Mask and tape auto body surfaces in preparation for painting
Mix paint, blend and match colours
Apply primers and repaint surfaces using brush or spray guns
Repair and replace glass components such as windshields, windows and sunroofs
Repair or replace interior components, such as seat frame assembly, carpets and floorboard insulation
Inspect repaired vehicles and test drive vehicles for proper handling.

Automobile damage repair estimator

Inspect vehicle and estimate the costs and times for the repair and restoration of the vehicle
Write report on damage and cost estimate
Plan and coordinate work processes with the technicians
Follow automobile industry safety norms and standards
Provide customer service, such as answering all customer inquiries and explaining the complete repair process
Follow up with insurance companies for claim related correspondence
Order parts and material
Maintain accurate documentation and obtain customer signatures
Oversee final repairs for appearance and quality of work.

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