NOC 65210 — Support occupations in accommodation, travel and facilities set-up services

TEER 5 · Labour (no formal education required) · Not eligible for Express Entry (CEC/FSWP)

Workers in support occupations in accommodation, travel and facilities set-up services escort guests to their rooms, carry travellers’ luggage at airports, in railway stations and aboard ships, clean and maintain public areas and passengers’ rooms aboard ships and trains, and set up rooms and associated furnishings, commercial displays, exhibits, equipment and booths in facilities and establishments. They are employed by hotels, conference centres, retail establishments, passenger transport companies and throughout the private and public sectors.

Main duties

Support occupations in accommodation, travel and facilities set-up services

Carry luggage for hotel guests, escort incoming guests to their rooms
Check rooms to ensure they are in order
Offer information regarding features of rooms, services of hotel and points of interest
Assist guests with special needs
Attend to group arrivals and departures
Receive and deliver items and messages for guests
Handle guest complaints and requests and maintain luggage storage areas
Convey travellers’ luggage at railway stations and airports by hand or hand truck and arrange for ground transportation.

Ship and train service attendants

Set and clear tables, serve food and beverages, clean sleeping cars and cabins, make beds, wash dishes and maintain washroom supplies
Carry luggage for passengers aboard ships
Ensure customer satisfaction and comfort.

Facilities workers

Set-up, install, reconfigure, relocate and dismantle temporary partitions and furnishings of rooms
Assemble, rotate and disassemble window displays, showcases and signage according to floor plans or instructions
Assist with installation of audiovisual equipment and help in resolving problems during use
May perform minor repairs on installations and routine maintenance of audiovisual equipment.

Check your eligibility

Working in this occupation? Verify your NOC code with AI, audit your employment letter against these duties, or calculate your CRS score.