NOC 65102 — Store shelf stockers, clerks and order fillers

TEER 5 · Labour (no formal education required) · Not eligible for Express Entry (CEC/FSWP)

Store shelf stockers, clerks and order fillers pack customers’ purchases, price items, stock shelves with merchandise, and fill online, mail and telephone orders. They are employed in retail establishments, such as grocery, hardware and department stores, and in warehouses.

Main duties

Bag, box or parcel purchases for customers at stores or for shipment and delivery to customers
Carry customers’ purchases to parking lot and pack in vehicles
Unpack products received by store and count, weigh or sort items
Use barcode scanning equipment to record incoming stock, verify pricing and maintain computerized stock inventory
Price items using stamp or stickers according to price list
Attach protective devices to products to protect against shoplifting
Stock shelves and display areas and keep stock clean and in order
Label and document orders, and prepare shipping, customs and courier documentation when required
Obtain articles for customers from shelf or stockroom
Direct customers to location of articles sought and assist with inquiries
Enter, track and process customer orders and generate inventory reports
May operate carts, dollies, forklifts, hand trucks, order pickers and other powered industrial trucks (PIT)
May sweep aisles, dust display racks and perform other general cleaning duties
May operate cash register and computer for electronic commerce transactions
May order stock.

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