NOC 64300 — Maîtres d’hôtel and hosts/hostesses

TEER 4 · Labour (on-the-job training) · Not eligible for Express Entry (CEC/FSWP)

Maîtres d’hôtel and hosts/hostesses greet patrons and escort them to tables, and supervise and coordinate the activities of food and beverage servers. They are employed in restaurants, hotel dining rooms, private clubs, cocktail lounges and similar establishments.

Main duties

Receive and record patrons’ reservations and assign tables
Greet patrons and escort them to tables or other seating areas
Speak with patrons to ensure satisfaction with food and service, and attend to complaints
Order dining room supplies and equipment
Inspect dining and serving areas and equipment
Supervise and coordinate activities of food and beverage servers and other serving staff
Accept payment from patrons for food and beverages
Maintain financial statements and records
Prepare work schedules and payrolls
Interview candidates for food and beverage server positions and train new employees
May be responsible for marketing and advertising the dining establishment.

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